Parts Manager Job Summary
We are in a significant growth mode (just adding Triumph and BMW to our Indian, KTM and Royal Enfield line-up) and searching for a Parts Manager to help our internal and external customers get the replacement parts, clothing, and accessories they need. In this position, you will oversee the entire parts department and relationships with our OEMs. This involves managing employees, checking inventory, and ordering new parts when necessary. You will also directly handle customer service when an issue needs extra support. Our ideal applicant has 1-3 years of experience working in the powersports industry, managing an on-line parts presence and have some leadership or management experience. You also should possess strong computer, customer service and communication skills.
We offer a health plan, paid time off, pre-tax savings options, employee purchase programs for motorcycles, parts, clothing, and accessories, and a base wage of up to $30.00/hour + commission (commensurate with experience).
Relocation assistance is available for the right candidate.
Join us as we continue to grow presenting new opportunities and fun experiences for all involved.
Parts Manager Duties and Responsibilities
· Grow department profit and revenue
· Hire and train new parts department employees
· Oversee the entering and shipment of on-line orders
· Take regular inventory and place orders when necessary
· Handle complex or pressing customer issues
· Manage your team and set employee schedules
Parts Manager Requirements and Qualifications
· High school diploma or GED certificate
· Powersports experience preferred
· Management or leadership experience preferred
· Strong communication and customer service skills
· Computer proficiency
About Pitt Cycles
Pitt Cycles is the fastest growing full-service dealership in the Pittsburgh area with Indian, Triumph, KTM, Royal Enfield under one roof. Sharing a parking lot with a live music venue/restaurant brings folks interested in our products right to our door!
Created in 2017, the owners of Pitt Cycles strive to create a dealership that is driven to provide the customer the ultimate positive experience each time they visit the store. It was determined an atmosphere that provided security, advancement potential, training, fun as well as fostering a positive, caring workplace relationships for its employees was essential as the basis for an exceptional customer experience.