Work, live and ride in scenic Colorado Springs!
Located at the eastern foot of the Rocky Mountains, Colorado Springs is your outdoor oasis. From Pikes Peak with hiking trails and a cog railway, to the Garden of the Gods Park featuring iconic red-sandstone formations, if you love the outdoors, this is the place for you.
Colorado Springs offers more than 240 days of sunshine each year and we enjoy riding all year-round.
Pikes Peak Harley-Davidson is a leading dealership in its district for new and used Harley-Davidson motorcycle sales. With a facility spanning over 35,000 square feet and a service department with plenty of room for growth, we are looking for a top level service manager.
Manage 5-12 technicians, 2-4 service writers and 2-4 porters.
Direct daily workflow of scheduled customer repairs, sales department needs, and traveler breakdowns.
Assist service writers with daily duties including: fielding incoming phone calls, scheduling daily work using our computerized scheduler, dispatching work to technicians, and making follow up calls to customers.
Administer all warranty claims, recalls and service bulletins with Harley-Davidson Motor Company, as well as work with insurance companies on damage estimates and claims.
Assist with process improvements
Management experience in a motorcycle or automotive dealership.
Ability to understand key performance indicators and how to affect them.
Extensive knowledge of Harley-Davidson motorcycles model year 2000 and newer.
Experience with warranty administration.
Must be an expert using a dealer management system (Talon experience is preferred).
Valid motorcycle endorsement and ability to easily operate heavy weight motorcycles.
Medical, dental, paid time off, team member discount, free uniforms and 401(k) plan.
*pre-employment drug screen required*
Job Type: Full-time
service management: 2 years
Colorado Springs, CO
Required license or certification: