Overview

Work, live and ride in scenic Colorado Springs!

Pikes Peak Harley-Davidson is a leading dealership in its district for new and used Harley-Davidson motorcycle sales. With a facility spanning over 35,000 square feet and a service department with plenty of room for growth, we are looking for a top level service manager.

Located at the eastern foot of the Rocky Mountains, Colorado Springs is your outdoor oasis. From Pikes Peak with hiking trails and a cog railway, to the Garden of the Gods Park featuring iconic red-sandstone formations, if you love the outdoors, this is the place for you.

Colorado Springs offers more than 240 days of sunshine each year and we enjoy riding all year-round.

Expectations:

·         Manage Assistant Service Manager, 5-12 technicians, 2-4 service writers and 2 porters.

·         Direct daily workflow of scheduled customer repairs, sales department needs, and traveler breakdowns.

·         Assist service writers with daily duties including: fielding incoming phone calls, scheduling daily work using our computerized scheduler, dispatching work to technicians, and making follow up calls to customers.

·         Administer all warranty claims, recalls and service bulletins with Harley-Davidson Motor Company, as well as work with insurance companies on damage estimates and claims.

·         Assist with process improvements

 

Requirements:

·         Management experience in a motorcycle or automotive dealership.

·         Ability to understand key performance indicators and how to affect them.

·         Extensive knowledge of Harley-Davidson motorcycles model year 2000 and newer.

·         Experience with warranty administration.

·         Must be an expert using a dealer management system (Talon experience is preferred).

·         Valid motorcycle endorsement and ability to easily operate heavy weight motorcycles.

 

Benefits

Medical, dental, paid time off, team member discount, free uniforms and 401(k) plan.

*pre-employment drug screen required*

Job Type: Full-time

Required experience:

·         service management: 2 years

Job Location:

·         Colorado Springs, CO

Required license or certification:

·         motorcycle endorsement

Job Type: Full-time

Pay: $5,000 to $7,100 a month

COVID-19 considerations:
All customers and employees are required to wear a mask. All surfaces are sanitized regularly.