OC Motorcycle, a Boutique high-end European Motorcycle dealership located in Orange County CA, is in need of a skilled Service Manager.
We are a growing Motorcycle that sells Triumph, Moto Guzzi and MV Agusta motorcycles. We service all makes of motorcycles including American V-Twin and Japanese bikes.
The service manager is responsible for directing the operation of the dealerships service department. This includes; repairing, building, and customizing motorcycles. They are also responsible for a timely turnaround time for all vehicle repairs, and making sure all safety standards are met.
Job Duties Include:
• Set an example of professionalism through actions and appearance.
• Provide superior customer service to both internal and external customers.
• Handle customer complaints in an emphatic and positive manner.
• Have an adequate number of trained personnel on duty during hours of operation
• Provide for training of service personnel as necessary
• Ensure all customers are greeted assisted and provided the opportunity to receive the best experience possible
Qualifications & Job Requirements:
• Working knowledge of Microsoft Outlook and Excel and Lightspeed EVO
• Consistent and stable work history
• Self-motivated and Goal Oriented
• Team player attitude
• Ability to accept counseling and suggestions
• Professional appearance and strong work ethic
• Proven track record of success
• Motorcycle Dealership Service Manager Experience: 3 years
• Management Experience: 2 years
Salary dependent on experience and skills.
About OC Motorcycle
OC Motorcycle is Orange County’s newest and most intimate dealership. Born out of the motorcycle rental business, OC Motorcycle has grown from a rental only business to a full service dealership offering new Moto Guzzi and MV Agusta motorcycles. and will soon be selling Triumph motorcycles. OC Motorcycle has experienced an accellerated growth pattern based on superior customer service and a work environment that offers competitive salaries in a respectful environment. If you have a passion for motorcycles and people, OC Motorcycle is waiting for you.