Job Description: OC Motorcycle, a Boutique high-end European Motorcycle dealership located in Orange County, CA is in need of a Sales Associate with a proven record of closing skills and CSM knowledge.
We are a busy growing Motorcycle dealer that sells Triumph, Moto Guzzi, Vespa, Piaggio and MV Agusta motorcycles.
· Greet customers immediately, in a professional and friendly manner.
· Handle telephone transactions quickly, and courteously.
· Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business.
· Show each customer advantages of products over competing brands.
· Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases.
· Cross-sell additional parts, accessories, with all new and used vehicles. .
· Introduce new customers to the service, parts, general merchandise and F&I departments and their personnel.
· Conduct a road test and pre-delivery inspection prior to delivery to customer.
· Ensure the delivery to customer is an “EVENT” which endears the customer to the dealership.
· Attain new and used sales quotas as agreed upon with the sales manager.
· Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.)
· Contact customers using mailing lists, tickler files and personal follow-up to encourage additional sales and ensure customer satisfaction.
· Attend training sessions to keep current with sales techniques and sales department issues.
· Passion for people and motorcycles
· Experience with sales of motorcycles or the demonstrated ability to quickly learn the sales process
· Approachable, likable personality with high-energy level.
· Excellent communication skills and demonstrated “closing skills”.
· Dedication to delivering superior customer service
· Ability to develop relationships and generate referrals as a trusted consultant
· Participation in sales training to develop skills
· Flexible for heavy schedule in the Summer and to perform other duties in the Winter
About OC Motorcycle
OC Motorcycle is Orange County’s newest and most intimate dealership. Born out of the motorcycle rental business, OC Motorcycle has grown from a rental only business to a full service dealership offering new Moto Guzzi and MV Agusta motorcycles. and will soon be selling Triumph motorcycles. OC Motorcycle has experienced an accellerated growth pattern based on superior customer service and a work environment that offers competitive salaries in a respectful environment. If you have a passion for motorcycles and people, OC Motorcycle is waiting for you.