New Haven Powersports, a multi-line motorcycle dealership located in New Haven, CT is looking for qualified candidates for a service department advisor. Motorcycle riding, confident knowledge of motorcycles/atv’s/powersports, computer competency and general mechanical knowledge are a must.
Ideal applicants must have a friendly personality and superior communication skills for a retail environment position. Be prompt, dependable and available for flexible scheduling, Saturdays are a must. Hours are generally M-S 10am – 6 pm (4 pm Saturday) full time, occasional overtime in the busy season. Background and drug screening may be performed.
Service department advisor staff candidates:
Intakes customer vehicles, notes problems and service needs, schedules work, assigns jobs to service technicians and communicates job status to customer. Note problems accurately, and clearly describe them on the repair order. Estimate costs and completion times at point of sale. Clearly communicate them to customer. Make estimates for internal and wreck repairs. Open & close all customer paid, warranty, and internal repair orders. Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of these items.
Recommend parts and service which may be required for a job, supply costs of parts and labor to customers. Must be able to communicate technical information from mechanics to customers regarding their vehicle. Possible on the spot evaluation for walk in customers.
Handle telephone transactions quickly and courteously. You must call and email customers back quickly and efficiently. Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction. Accept cash and credit card payments for merchandise and service. Keep cash register accurate. Must have the ability to stand, and walk the sales floor and parts room for most of the day frequently required to bend, stoop, crouch, reach and lift 25-50 lbs of merchandise. Candidates MUST be physically able to push and handle motorcycles. Potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle environment.
Pay is based on experience. If you think you are a good fit, please apply today to become a part of our team. Email, mail or stop by with a resume of work experience and contact information.
New Haven Powersports is an Equal Employment Opportunity Employer. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all personnel without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, phuysicial disability, protected veteran status, or any other characteristic protected by law. Job applicants and present employees are evaluated solely on ability, experience, and the requirements of the job.
New Haven Powersports, 143 Whalley Ave, New Haven, CT 06511.
About New Haven Powersports Inc.
Family owned and operated multi-line motorcycle, jet ski, atv and scooter dealer located in New Haven, Connecticut. We carry Ducati, Aprilia, Suzuki, Kawasaki, Moto Guzzi, Royal Enfield, Piaggio, Vespa, Genuine Scooters and Kymco.
New Haven Powersports opened in 1972, same location and owner since opening.
We empoly approximately 12 full time employees.
Located in the heart of New Haven, CT near Yale University, we are a busy, urban dealer with huge inventory and an excellent reputation for sales, service and selection.