Overview

Salary Range: Hourly/Salary + commission (Range $45K to $65K)

 PURPOSE OF THE POSITION: Parts Managers are the leaders, teachers, motivators and inventory control managers of the parts department.

ESSENTIAL DUTIES AND RESPONSIBILITIES: including the following and are addressed in further detail in the accompanying SOP that is incorporated into the job description.

 

CULTURE: Effectively manage and develop the culture and team members within the department with a focus on servant leadership, personal growth, promotion and retention.

Be an example of living the mission and core values.
Hold yourself, your peers and your team to the highest level of accountability with
cleanliness, organization, and safety standards.
Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices.
Using our core values: proactively and successfully hire, train, coach and retain all parts team members.

 

PARTS BUSINESS EXECUTION: Consistently achieve agreed upon standards, processes, parts sales, profitability and efficiency

Achieve predetermined department revenue and margin goals by ensuring effective merchandising and retailing.
Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.
In collaboration with the General Manager develop and own department budgets.
Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.

 

INVENTORY MANAGEMENT:  Effectively manage inventory for maximum return on company investments and minimal risk that result in increased profitability that are in alignment with company objectives

Effectively manage the receiving and supplier return processes.
Ensure accurate and effective communication about inventory with internal and external customers.
Ensure organization and accuracy of inventory by controlling shrinkage and obsolescence while meeting company standards.
Establish and maintain a parts and accessories order process that achieves defined balance between profits, inventory turns and inventory age.

 

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.

Language Skills to include the ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to use computer software programs to complete daily tasks.
Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions. Making judgments in emergencies.  Making decisions on facts and on judgements.
Work Experience Requirements 3 to 5 years  of management experience, supervisory role or leading a team with documented performance and results.

 

PHYSICAL REQUIREMENTS:

Regular attendance during normal scheduled  store hours including the ability to work 9+ hours per day and the ability to work weekends.
Frequent standing, walking and sitting
The ability to work in a high stress environment and the ability to work under tight deadlines which may require longer/later hours as needed.
The ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.
Occasional lifting of up to 35 lbs
Occasional pushing of up to 100+ lbs

WORK ENVIRONMENT:

Occasional exposure to changes in temperature and humidity
Frequent working with and around others
Occasional work around mechanical parts
Occasional exposure to hazardous chemicals
Occasional work around moving objects, (including dogs and other service animals)
Noise level is low to high

 

There are some great perks when you join the Mountain Team:

Fun Work environment
Casual Atmosphere
Paid Employee training
Health Insurance including Dental and Vision
Wellness Program
Matching 401K
Paid Time Off
Financial Peace University
Generous discounts on purchases
Opportunity for advancement
Vehicle purchase program
Company paid life insurance
Company paid Short term and long term disability insurance
Team member recognition

 

Hourly /Salary plus commission and bonus pay

EEO

About Mountain Motorsports

Mountain Motorsports is a company built around one simple principle: Greatly Exceed Expectations.

At our core, we are a deeply passionate and competitive team of people. Mountain Motorsports began as and remains to this day a family owned and operated business. Our company was founded in 1999 by lifelong friends Ryan Hardwick and Justin Price. Our first location opened as a single-line Honda dealership in Sevierville, Tennessee, and since then we have grown into one of the largest powersport dealership groups in the nation. We currently own and operate nine dealerships, two are located in East Tennessee , five  surround the city of Atlanta, GA and two in Alabama.

At Mountain Motorsports, we continuously strive to be leaders in our industry. We do this though building long lasting relationships with our customers, by thoroughly training and serving our team members, and by being the powersports sales, service and special event center of our communities. We believe in reinvesting into our people and our dealerships.

We are most proud of the fact that we employee a team of over 200 amazing and driven people, as well as represent 12 of the world's leading brands of motorcycles, ATV's, utility vehicles and personal watercrafts.