Overview

Come work at a dealership with some of the best riding in the North Georgia Mountains!

We are seeking a service technician that will provide prompt, dependable, high quality vehicle service to customers.

The successful candidate who fills this position will possess excellent problem solving skills, organizational skills along with a strong work ethic.

Qualifications:
Completion of a factory authorized training program such as MMI Service School or equivalent work experience
Positive, enthusiastic attitude
Valid Motorcycle Endorsement
Exceptional Customer, Team handling, and service skills
Ability to work flexible schedules including weekends
Must be a Team Player!

Responsibilities:
Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill
Maintain productivity (time spent working on billable jobs) as close to 100% as possible
Accept work assignments from Service Writer/Manager
Request parts for the job as early as possible when needs become known.
Perform service, repair and customization work in accordance to factory specifications.
Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction
Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay
After job is finished ensure proper completion and filing of paperwork
Keep work areas as clean as possible and assist others with maintaining shop cleanliness
Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager
Minimize come-backs and deal with them promptly and satisfactorily when they do occur
Keep customers’ vehicle cleaner that when it was dropped of.

About Mountain Creek Harley-Davidson

Harley-Davidson dealership located in the scenic north Georgia Mountains