Malcolm Smith Motorsports is a large powersports dealership owned and operated by international motorcycle legend Malcolm Smith.
Under service manager supervision, a service advisor is responsible for the service customer experience at Malcolm Smith Motorsports.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Greet customers as the arrive at the service department and on the telephone
· Check in all incoming service vehicles
· Coordinate repair schedule with other service writers
· Keep service customers apprised of their vehicle repair status
EXPERIENCE REQUIREMENTS: Previous experience is beneficial but not necessary.
EDUCATION REQUIREMENTS: High school diploma required; college level degree is a plus.
OTHER SKILLS AND ABILITIES:
· Strong communication and language skills
· Attention to detail
· Moderate to advanced mechanical knowledge of motorcycles, watercraft, and ATVs
· Flexibility to switch gears with little notice
· Ability to prioritize and multi-task
· Comfort interacting with a wide range of people and personalities
· Strong follow-up and organization skills
· Positive and enthusiastic attitude
SUPERVISORY RESPONSIBILITIES: None
Internal: coordinate with other service advisors, technicians and service manager
External: all service customers
PHYSICAL REQUIREMENTS: Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, push and unload motorcycles. The employee is frequently required to stand and type.
WORK ENVIRONMENT: the service lot and shop area is busy and can be noisy; the service counter is moderately quiet. All work places can have high levels of distractions.
Other factors are:
· Professional work environment
Required Pre-Hire Screenings:
Criminal – Felony and Misdemeanor 7 Years
Social Security Verification
PLEASE APPLY BY RESPONDING TO THIS AD OR CONTACTING ROBERT GOEMAN @ 951-687-1300
RATE OF PAY IS HOURLY PLUS COMMISSION.
Malcolm Smith Motorsports offers a comprehensive benefits package, including medical and dental insurance.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation as a result of your disability. To request an accommodation, contact us.
About Malcolm Smith Motorsports
Malcolm started working for Pappy Motts of Motts' Cycles in San Bernardino when he was fifteen, eventually landing at K&N Motorcycles. He moved up quickly at K&N and eventually bought the dealership from Norm McDonald. He renamed and reopened the relatively modest motorcycle dealer and repair shop in Riverside, California in 1966. During the next 30 years the dealership flourished and expanded into larger locations. After steady growth in the 90's, Malcolm decided that it was once again time to raise the bar and began construction on what was to become the standard for which all other dealerships would be judged. After three years of construction, Malcolm moved his dealership to the current location at 7599 Indiana Avenue near Madison and the 91 freeway. The current location opened November 2006 as Southern California's premier motorsports destination. In 2009, Malcolm Smith Motorsports was named “Number One Dealer in the Country” by Dealernews Magazine…Malcolm had once again won gold.