Overview

Are you passionate about motorcycles especially Harley-Davidson Motorcycles?

Loess Hills Harley-Davidson is one of the fastest growing dealerships in the Midwest and we are staffing up for a record season.

 

Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards.

 

Major Duties and Responsibilities:

  • Ability to work in a fast-paced environment and comfortable multi-tasking
  • Interact with customers both in-store and on the phone
  • Follow a structured sales process
  • Have working knowledge of the Harley model families
  • Be able to effectively manage open repair orders
  • Proactive follow up with current and previous customers
  • Maintain a high degree of customer satisfaction with the ability to handle customer complaints

Qualifications & Job Requirements:

  • Motorcycle background preferred but not required
  • Harley-Davidson enthusiast preferred but not required
  • Motorcycle endorsement and weekend availability
  • Possess sound judgment and decision making ability
  • Previous Service Advisor/Writer experience in the automotive industry a plus

Key Areas:

  • CSI and customer retention
  • Repair Order Management and Follow up
  • Service drive efficiency and follow up

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • AFLAC
  • Vacation Benefits
  • Holidays
  • Associate Discounts
  • Family Medical & Bereavement Leave
  • Time Off to Vote

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About Loess Hills Harley-Davidson

Loess Hills Harley-Davidson is your new Harley destination. You’ll be in hog heaven when you see our 30,000 square foot facility, full of a large selection of new Harley-Davidson bikes, accessories, and top-of-the-line clothing. If you’re in the market for a used bike, we can help you find the perfect pre-owned ride. Plus we take all trades...if it has a title and wheels, we can make you a deal! And if it’s service you’re after, stop in and see one of our service writers, they’ll get you back on the road in no time. Visit Loess Hills Harley-Davidson for bikes, maintenance and all of your Harley-Davidson gear. Your Home In The Hills, Loess Hills Harley-Davidson.