Are you passionate about motorcycles especially Harley-Davidson Motorcycles?
Loess Hills Harley-Davidson is one of the fastest growing dealerships in the Midwest and we are staffing up for a record season.
Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards.
Major Duties and Responsibilities:
- Ability to work in a fast-paced environment and comfortable multi-tasking
- Interact with customers both in-store and on the phone
- Follow a structured sales process
- Have working knowledge of the Harley model families
- Be able to effectively manage open repair orders
- Proactive follow up with current and previous customers
- Maintain a high degree of customer satisfaction with the ability to handle customer complaints
Qualifications & Job Requirements:
- Motorcycle background preferred but not required
- Harley-Davidson enthusiast preferred but not required
- Motorcycle endorsement and weekend availability
- Possess sound judgment and decision making ability
- Previous Service Advisor/Writer experience in the automotive industry a plus
- CSI and customer retention
- Repair Order Management and Follow up
- Service drive efficiency and follow up
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vacation Benefits
- Associate Discounts
- Family Medical & Bereavement Leave
- Time Off to Vote
About Loess Hills Harley-Davidson
Loess Hills Harley-Davidson is your new Harley destination. You’ll be in hog heaven when you see our 30,000 square foot facility, full of a large selection of new Harley-Davidson bikes, accessories, and top-of-the-line clothing. If you’re in the market for a used bike, we can help you find the perfect pre-owned ride. Plus we take all trades...if it has a title and wheels, we can make you a deal! And if it’s service you’re after, stop in and see one of our service writers, they’ll get you back on the road in no time. Visit Loess Hills Harley-Davidson for bikes, maintenance and all of your Harley-Davidson gear. Your Home In The Hills, Loess Hills Harley-Davidson.