Jonesboro Cycle & ATV is a full-service power sports dealership. We sell, service, and accessorize over 10 brands of UTVs, ATVs, SxS, Motorcycles & Personal Watercraft. We have experienced a large amount of growth and with growth opens up opportunities for employment! Jonesboro Cycle is a local, family-owned business dedicated to our employee’s success and growth. We are seeking a driven, structured Service Advisor.
As a Service Advisor, you will own our customer’s experience in the service department. You are the first point of contact with our customers and will be well-versed in scheduling and customer service. From greeting to explaining the repair process, our Service Advisors are true professionals who enjoy helping others with a passion for the power sports industry.
What we offer: • Medical, Dental, and Life Insurance • Vision Insurance • Closed on Sundays • Join a team that is leading the Power Sport industry.
Responsibilities: • Greets customers promptly and professionally. • Obtains current customer information • Clearly enters all vehicle symptoms as described by the customer. • Determines and recommends needed maintenance base on age, mileage, and vehicle history. • Prepares complete and accurate estimate of cost for labor and parts repairs • Recommend needed repairs as found from vehicle inspection report and technicians findings • Monitors the progress of each vehicle throughout the day, updating customers frequently • Verifies that final invoice reconciles with work performed on the repair order • Explains all completed work and charges to customers.
Jonesboro Cycle is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws