Overview

Pony Powersports Offers:

  • Medical, Dental, and Vision Insurance
  • 401(k) Matching Savings Plan
  • Aggressive Pay Plans/Wages
  • Paid Vacation
  • Company Outings and Activities
  • OEM Training on and offsite
  • Ongoing Professional Development/Paid Training
  • Advancement Opportunities
  • Employee Discounts
  • Family-Friendly and Inclusive Culture
  • Career Growth and Internal Promotions
  • Custom and Competitive Wage Plans
  • Relocation assistance

Supervisory Responsibilities:

  • The Service Manager will oversee the daily operations of our service team of 25, including 5 advisors, 11 technicians, 3 drivers, 2 lot attendants, 2 parts managers, 1 shop foreman, 1 warranty manager.
  • Hires and trains client facing Service staff
  • Motivates and encourages the daily workflow and schedules of front-end service staff.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of assigned employees in accordance with company policy.

Responsibilities:

  • Plans and coordinates tasks and activities of company’s client facing service staff.
  • Ensures outstanding experience for our clients
  • Oversees and assists in maintaining efficient and effective communication between our team and our clients.
  • Works with the team to meet and exceed monthly objectives.
  • Ensures applicable safety standards and regulations are followed in the facility.
  • Performs other related duties as assigned.

Qualifications:

  • Powersports or Automotive experience preferred, in dealership service management experience is required.
  • Five years as an assistant service manager or a highly successful service advisor.
  • Must be able to provide industry leading CSI scores and performance metrics..

Job Type: Full-time

Pay: $75,000.00 – $115,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • No nights

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Signing bonus

Ability to commute/relocate:

  • Westerville, OH 43081: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

  • Auto or powersports service management: 5 years (Preferred)

License/Certification:

  • Motorcycle Driver’s License (Preferred)

Work Location: One location