Overview

Sales Admin/Coordinator

Reports To:  National Sales Manager

Job Duties and responsibilities

·         Closely monitor order status and report daily to sales teams.

·         Coordinate order issues with sales/finance/production/shipping department lead.

·         Prepare daily dealer order status report and weekly demand schedule for Production.

·         Processing new dealer applications and set-ups as submitted.

·         Processing orders received from Regional  Sales managers.

·         Responsible for expense report review and timely submittal.

·         Processing co-op claims and communicate status on claims as needed.

·         Following up on customer service issues and relaying information to Sales Reps.

·         Mailing Brochures and marketing materials as requested.

·         Review and reconcile inventory on Excel.

·         Compile New Dealer Welcome packages for sales team.

·         Occasionally communicate with dealers about orders, claims, and customer service issues.

·         Investigate and document state laws pertaining to our products.

·         Troubleshoot customer issues, relaying to the appropriate departments timely.

·         Successfully build and maintain lasting relationships with coworkers and customers.

·         Support sales team in daily tasks as needed and other duties as assigned by your supervisor.

Requirements

·         High school diploma, general education degree or equivalent working experience

·         Power sports, ATV or UTV knowledge is a plus.

·         2 to 3 years of work experience in an office capacity.

·         Must be punctual and dependable and able to work independently.

·         Must be a highly organized, self-motivated, goal and detail-oriented individual.

·         Must have presentation skills to report to upper management.

·         Must be able to prioritize to meet deadlines, multi-task and easily adapt to changing situations.

·         General knowledge of office and/or assisting principles and practices.

·         Computer literate and able to learn and understand new software systems as needed including DocuSign, Adobe PDF Pro, SP (or comparable ERP system), CRM Systems, and all Office programs.

·         Communication skills, both verbal and written are required.

·         Listening and problem solving skills is a must.

·         Positive attitude and good attendance are critical for success.

·         Must successfully work individually and as part of a team.

·         Paralegal training or legal expertise is a plus.