Parts & Accessories
Hampton Roads Harley-Davidson, with locations in Yorktown and Virginia Beach (Southside Harley-Davidson) is a superior motorcycle dealer. Yorktown and Virginia Beach are great places to live, work and raise a family. Hampton Roads Harley-Davidson and Southside Harley-Davidson have reputations built on quality work, and we are hiring like minded individuals. We are Harley-Davidson dealers focussed on offering premium service in all areas of our business. Hampton Roads Harley Davidson and Southside Harley-Davidson are seeking qualified, self-motivated parts persons who, communicate well, and value customer satisfaction, to join our award winning team.
Duties include, but are not limited to:
– Greet and serve every walk-in or phone customer courteously and promptly. Answer questions and assist them in identifying and obtaining parts, accessories, and apparel that they might need or enjoy.
– Control number of returns due to errors by using parts equipment and information resources to accurately identify needed parts, accessories, and apparel.
– Actively solicit sales and suggest selling of service-related parts and accessories in conjunction with the service department. Use brochures and merchandise displays as sales aides.
– Handle customer communication regarding returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.
– Follow up on special ordered items, and notify the customer when received.
– Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact area by following good housekeeping procedures.
– Other duties as requested.
Great pay based on experience!
If you are a properly trained and experienced with parts, service and accessories apply today to become part of a successful, rapidly growing team.
Please apply thru Motorcycle Industry Jobs