Service Manager Job Description
We are currently seeking a full-time, experienced Service Manager for our department.
The successful Service Manager will interact in the most professional manner possible with both customers and his fellow employees. He will seek first to understand, then to be understood. He will be motivated by a desire to excel and not merely be seeking to “get by.” This position will require the individual to be very organized, as many of the day to day responsibilities of the manager are time sensitive.
Following are the more specific duties of the Service Manager:
· Ensure proper staffing and training of the department.
· Manage daily operations within the department.
· Building and developing a loyal customer base for service work.
· Handling customer concerns pertaining to service and repair work.
· Maintain a current list of all ROs and reviews daily for problems, deletions and concerns.
· Assuring all new unit paperwork is completed.
· The manager will be responsible for tracking day to day performance numbers for his department.
Medical, Dental and Vision
Job Type: Full-time
Standard Hours are: T-F 9-6; Sat 9-5; Closed Sun/Mon
Freedom Powersports Mission Statement: To exceed the expectations of the powersports enthusiast by delivering exceptional products and services through knowledgeable, friendly and well-trained team members in an inviting environment.
Freedom Powersports was named “Dealer of Tomorrow” by Dealer News Magazine and was recognized by Powersports Business Magazine at the AIM Expo Power 50 Awards ceremony as the Second Top Dealership in America. Freedom Powersports has also been recognized by Dallas Business Journal/SMU Cox School of Business as the fourth fastest growing company out of 250,000 businesses in the Dallas/Fort Worth, Texas area.
About Freedom Powersports
Freedom Powersports currently has 14 locations, with 10 in Dallas/Ft. Worth Texas, 3 in Atlanta Georgia, and 1 in Huntsville Alabama. We will soon be expanding in our existing markets, as well as entering new markets. If you want to be part of a team whose entire focus is to improve the industry while providing endless opportunity to its team members, then you have found the the right place!
Freedom Powersports was named “Dealer of Tomorrow” by Dealer News Magazine and was recognized by Powersports Business Magazine at the AIM Expo Power 50 Awards ceremony as the second top dealership in North America. In 2015 Freedom was recognized by Dallas Business Journal / SMU Cox School of Business as the 4th fastest growing company out of 250,000 businesses in the Dallas/Fort Worth, TX metroplex.
We look forward to hearing from you! “Find Your Freedom Today!”