Overview

Job Requirements: Motorcycle Parts Associate

A valid Texas driver license with M endorsement with clean (insurable) driving record.
1-year+ riding experience.
Previous background as a parts associate.
Detail-oriented with ability to work accurately in a fast-paced environment.
A strong work ethic.
A positive attitude with high integrity
Excellent oral and written communication skills and demonstrable customer service skills.

Lightspeed DMS experience a bonus but not required

 

Job Description for Parts Associate

Prepare and process customer requests for parts orders by phone, email or in person.
Communicate with customers using phone, chat, text, or email regarding parts need. Receiving parts and notifying customer of status of orders when completed or shipping parts to customers as needed. Stocking parts for stock in proper locations in the parts warehouse. Need to know Motorcycles well enough to answer questions or additional parts needed that are related to what they are working on. Need to be able read and delineate customer parts needs from Microfich software. Will be required to help the service and sales department with accessory and hard parts needs. Must have an understanding of how to size rider apparel and helmets.