We are looking for a Service Manager with significant experience in quality control, logistics, productivity and employee education. If you consider yourself a well organized manager, please apply.
Earning Potential in the $100,000 annual range plus benefits and bonuses.
At Elk Grove Power Sports in Northern California, we pride ourselves on providing an award-winning level of service. We are a local family owned business in operation since 2001. We offer a new state of the art facility servicing 11 brands. We employ passionate, motivated, honest team members with integrity that encompass our brands. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment, this is the right place for you.
Medical, Dental and Vision insurance
Available Supplemental Insurance
401K with Employer Contribution
Paid Sick Pay
Manufacture Recognition Programs
Clean Safe Work Environment
High Speed Internet / Wi-Fi
Helpful Supporting Staff/Management
Education and advancement of all technicians
Oversee Productivity of 8-10 technicians
Quality control of all work
Ensures all service level targets are met or exceeded
Complies with and enforces all safety policies and procedures
Ensures that required documentation is complete and is in compliance with regulations and standards
Maintenance and operation of all equipment
Oversee or perform warranty submissions for reimbursement.
Creates work schedules and ensures department in well-staffed.
Prioritizes all work orders and re-dispatches as necessary throughout the day to meet the promise time.
Provides timely on-the-job assistance to technicians experiencing difficulty diagnosing and/or repairing vehicles.
Maintain legible and accurate paperwork for both the customer and for our records
Communicate directly with the Service Advisors so customers are well-informed of any additional services needed
Motorcycle Mechanical experience minimum Five Years
Dealership experience a plus
Previous supervisory/management experience preferred
Unrestricted license with clean driving record