Overview

We are Chattanooga’s top motorcycle dealership, winning best motorcycle dealer in Chattanooga in both 2018, 2019, and 2020! We are locally and veteran owned, and we are now looking to bring on another motorcycle technician to join our growing team!

Major Duties and Responsibilities

Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill. Learn & grow!
Accept work assignments from Service Writer/Manager. Request parts for the job as early as possible when needs become known.

Perform service and repair work in accordance to factory specifications.
Assist Service Writer, when requested, with work order documentation & details via computer & verbal communication, test riding, or any other issue which will help ensure customer satisfaction.
Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customers may be contacted and notified of the delay.
After the job is finished ensure proper completion and filing of work order.
Keep work and shop areas clean and assist others with maintaining shop cleanliness
Maintain technical qualifications by completing any necessary training programs assigned to you by the Service Manager.
Customer Service

Minimize come-backs and deal with them promptly and satisfactorily when they do occur.
Being willing to answer customer questions and interact with them
Technicians may be required to perform other duties such as. Pickup and deliveries, washing, And helping out in parts. We are a team and we all work together to serve the customer.
Qualifications & Job Requirements

2+ years of verifiable motorcycle mechanic experience preferably with Indian Or H-D
Completion of a factory authorized training program when available or required
Current Motorcycle endorsement required for test rides after work completion
Service Technicians need both basic (provided by Technician) and special tools (provided by the Dealership) to properly diagnose and service our products.
Frequently required to bend, stoop, crouch, reach, handle tools, and lift 50 lb. of material.
Frequently requires the ability to balance and push a full size motorcycle/
Position is full time and 5 days per week with plenty of potential for overtime. Pay is hourly based on experience NO FLAT RATE!.
Job Type: Full-time

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Overtime
Weekends