Overview

Do you like boating and the marine industry? California Skier is one Southern Californias longest standing marine dealerships operating successfully for over 35 years. The business has experienced significant growth over the past 18 months and is looking to expand its team. With 7 Lines of New Boats, a large Service Center, Indoor and Outdoor Boat Storage and a well-equipped Accessories Shop, we can handle just about any boating need. Additionally, California Skier has two locations, one in Lake Elsinore and the other in Long Beach. We look forward to hearing from you soon!

We are currently in search of an amazing new team member who will own the dealerships Warranty Process. The Warranty Administrator will be responsible for communicating with our new boat manufactures to open claims, track approvals and payment and eventually close and reconcile monthly warranty business.

Other responsibilities will include supporting the Service Manager and Service Writer in daily tasks such as answering phone calls, customer check-in and other day-to-day administrative tasks.

Team member should have great computer skills and should be proficient in Microsoft Office. Experience working within Light Speed, SAP, Net Suite, or other management systems a plus.

Daily Responsibilities:

1)     Understand overall service department workload.
2)     Have general insight to each repair order in the system and its status.
3)     Understand what repair orders require Warranty Processing.
4)     Follow up with Service Manager and Writer, stay engaged in warranty requests for New Major Units or Customer boats.
5)     Process all warranty claims per the manufacture process within their portal.
6)     Provide follow up photos and work with Service Writer or Manager to complete claims requiring additional information.
7)     Close out completed warranty RO’s when work is finished by tech, prior to customer pick up.
8)     Track warranty claim thru payment.
9)     Report any short pay or denied claims to Service Manager.
10)   Support Service Manager with other tasks as requested.

About California Skier

California Skier is one of Southern Californias longest standing marine dealerships operating successfully for over 35 years. The business has experienced significant growth over the past 18 months and is looking to expand its team. With 7 Lines of New Boats, a large Service Center, Indoor and Outdoor Boat Storage and a well-equipped Accessories Shop, we can handle just about any boating need. Additionally, California Skier has two locations, one in Lake Elsinore and the other in Long Beach. We look forward to hearing from you soon!