Overview

Salary Range: $60-80K per year

Powersports Service Manager

Join the best and Be the best!

Blue Ridge PowerSports is looking for a take-charge Service Manager to lead a busy Service department. Candidates must have 5+ year’s vehicle service operations or technician experience with proven leadership and ability to run a shop with a high level of quality output and customer satisfaction.

Key Result Areas:

CSI and Customer Retention and Experience
Service Technician Production and Profitability
Service Drive Efficiency and Follow-up
Employee Satisfaction and Retention
Major Duties and Responsibilities:

Ensure smooth and profitable operation of service department.
Be able to effectively manage both people and processes.
Managing the front-end Service Advisor staff.
Manage proactive follow up with current and previous customers.
Oversee proper dispatching of work to service technicians.
Monitor, interpret and evaluate reporting for technician productivity.
Provide oversight to Service Advisors on their performance in key metrics.
Hire, direct, assist, and motivate department personnel to achieve maximum productivity, efficiency, profitability in a fun and upbeat environment.
Lead continuous improvement efforts that support annual goals for service and cost control.
Maintain a high degree of customer satisfaction with the ability to handle customer complaints.
Qualifications and Job Requirements:

5+ years of experience as a Service Manager or Powersports Technician
Possess sound judgment and decision-making abilities.
Benefits:

Aggressive Pay Plans.
Comprehensive Paid Training.
Employee Discounts.
401K with Company Match.
Medical, Dental and Vision Insurance.
Paid Vacation Time & Holidays.

Blue Ridge Powersports is an industry leading Honda, Can Am, KTM Dealer that has been in business for over 20 years. We are located in Harrisonburg Blue Ridge Powersports is an industry leading Honda, Can Am, KTM Dealer that has been in Virginia, which is in the Heart of the Blue Ridge Mountains. Harrisonburg is an excellent place to live, work, ride, and raise a family. We are a family-owned business with 2 locations in Central Virginia.  We offer a 5-day work week and are closed weekly on Sunday and Monday. Benefits include: health insurance, paid vacation & holidays, employer contributed 401k plan, and a generous employee purchase program. If you are qualified and are looking for a fun place to live and work, we need your help!

 

Email resume’ to Carter@blueridgepowersports.com or in person at Blue Ridge Powersports, Harrisonburg Virginia.

About BLUE RIDGE POWER SPORTS

www.blueridgepowersports.com

Honda / Can-Am / KTM dealer in central Virginia's Shenandoah Valley.