Overview

Follow this link to review and apply for all positions currently open at Beaverton Motorcycles:http://www.driveyourcareerforward.com/locations/beaverton-motorcycles/

Earn $80K – $100K per year (range is approximate), in a job you love.

Beaverton Motorcycles, part of the Lanphere family of dealerships, has an immediate need for experienced, positive, motivated, customer-service-oriented Service Advisors to join our award winning Service team. Prior Service Advisor experience a MUST, two years preferred, one year required. Motorcycle/Powersports knowledge is required. This is an excellent career opportunity and a great way to create lasting relationships with customers who love the same things you do. No shortage of work, pay for performance.

THE AMAZING BENEFITS & PERKS THAT MAKE US A GREAT CAREER DESTINATION

  • WEEKLY PAY
    Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings
    Income replacement insurance (short- and long-term disability, critical illness, accident, life, and more)
    Paid time off (start accruing on day one)
    Paid Holidays
    Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
    Employee assistance program
    Company-paid life insurance
    Flexible spending plan or health savings account; daycare spending plan
    401(k) w/employer match
    Pet insurance discount program
    Plus more

POSITION OVERVIEW

Service Advisors ensure that every customer has a reliable and trustworthy product. Whether that be a motorcycle, ATV, generator, or lawn mower, our customers deserve this assurance.  You are the center of communication for service/repair activities and the liaison between customers and the technicians. You will serve as the primary point-of-contact for all service and repair matters, listen to and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. You will make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our guests don’t necessarily want to have to bring their babies in, but our Service Advisors ensure that they are satisfied that their equipment will be repaired right the first time and in the shortest time possible.

WHAT YOU’LL NEED

  • At least one year of direct Service Advisor experience with related computer skills; CDK experience get first place in line for interviews
  • Motorcycle Endorsement required
  • Excellent communication skills with a customer focus and friendly, helpful attitude
  • Patience
  • Be mechanically inclined
  • Unmatched follow up and time management skills
  • A smile on your face and in your voice at all times
  • Flexible schedule to cover dealership hours including Saturdays

WHAT YOU’LL DO

  • Build customer relationships through a proper meet-and-greet
  • Train the customer on proper maintenance using maintenance menus (reliability)
  • Complete a thorough equipment health check by doing a multi-point inspection (safety)
  • Communicate effectively with the customer by giving feature/benefit presentations
  • Let the customer decide, yes or no
  • Follow up on customer-declined repairs
  • Hold everyone accountable to the mission

This job posting in no way states or implies that these are the only duties to be performed in this role.  All positions require background and drug screen for chosen candidates.

Beaverton Motorcycles – a better way.™  Feel proud about the organization you work for and get great benefits too!  55+ years and still going strong!  Apply today.

Lanphere Enterprises is one of the premier retailers of automobiles and motorcycles, and their related services and accessories, in the Pacific Northwest.  Our family of dealerships currently includes Beaverton Honda, Beaverton INFINITI, Beaverton Kia, Beaverton Motorcycles, Newberg Jeep Ram, Canyon Road Auto Body, and Beaverton Auto Spa.

Lanphere Enterprises, Inc. is proud to be an equal opportunity employer and we value diversity.  All employment decisions are made on the basis of qualifications, merit and business need. We eVerify.

Follow this link to review and apply for all positions currently open at Beaverton Motorcycles:http://www.driveyourcareerforward.com/locations/beaverton-motorcycles/

• By submitting your interest in this employment opportunity, you certify that the information you have given is true and complete and that in the event of employment, you understand that any willful omission or misrepresentation may result in discharge • You also acknowledge that the company/organization to which you are applying is an Equal Opportunity Employer that values diversity, and all employment decisions are made on the basis of qualifications, merit and business need, and that we eVerify •  You understand that this application is not intended to be a contract of employment • You authorize investigation of all statements contained in your resume/application as may be necessary in arriving at an employment decision • You authorize any person, company, and/or educational institution you have listed as a reference to fully disclose, in good faith, any information they may have regarding your qualifications for employment • You understand that this employment application, and any materials submitted with it, are the property of the requesting employer and will not be returned • Lanphere Enterprises, Inc. uses eVerify for I-9 processing • All positions require background/mvr/drug/alcohol testing before and/or during employment.  If you agree and you wish to apply for a position, please continue with your submission. Thank you for your interest.

About Beaverton Motorcycles

At Bob Lanphere’s Beaverton Motorcycles, it’s our mission to sell fun.  As such, we want each customer to enjoy their buying experience.

To do this, we continually strive to add rock stars to our team that can provide outstanding customer satisfaction. We cater to all powersports vehicle needs with pleasure and efficiency.

Beaverton Motorcycles has an extensive new inventory of motorcycles, scooters, ATVs, UTVs, and personal watercrafts from leading manufacturers.

For over 50 years, Bob Lanphere has been a driving force in the Northwest's motorcycle industry. Following a strong motorcycle racing career, he turned his passion for cycles into a dealership. Since then, Bob Sr. and his son, Bob Jr., have built an empire including three motorcycle stores and a variety of auto and marine dealerships across the Pacific Northwest.