10 Cycles is seeking a Parts & Accessories Associate to join our Team of dedicated professionals in Charlotte’s newest motorcycle dealership. Our highest goals are customer satisfaction and customer loyalty and we are expanding our Team to include someone to assist our customers with their parts & accessories needs.
Parts Associate Job Mission: Responsible for helping our customers, our Service Department and our Sales Department select, order and receive parts and accessories for their motorcycle. The ideal candidate is one that is always learning, driven to become a subject matter expert in their area of focus, takes responsibility for the work in their purview and works well with a team to get the job done.
Here’s what you’ll be accountable for:
Assist P&A Customers with over-the-counter and phone sales
Place Special Orders for Customer and Service Parts
Use best practices to create and update P&A displays in dealership showroom
Double-check complex P&A orders from Service to ensure accuracy
Submit P&A orders on-time, before daily deadlines, to ensure fast turn-around
Oversee the Pick, Pack & Ship of E-Commerce Orders
Oversee Receiving of daily P&A Orders conducted by P&A to Service Associate
Work with GM on larger, OEM P&A Orders
Comply with 10 Cycles Cashier Policies and maintain an accurate Cash Drawer
Assist with periodic inventory cycle counts as directed by management
This job might be for you if:
Have demonstrated strength and success in the following areas:
Team Member: Ability to integrate with the organizational Core Values, culture and climate
Goal Orientation: Energetically focus efforts on meeting goals, missions or objectives while managing time and priorities.
Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions.
Diplomacy: Building rapport and relating well to all kinds of people – handling difficult or sensitive issues while utilizing respect, tact and professionalism.
Communication: Writing clearly, and succinctly as well as connecting effectively in both one on one and group settings.
Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods.
You should meet the following criteria to apply:
Local to the Charlotte Area and able to travel to the dealership (near Matthews).
Enjoys interacting with others
The ability to work a in a fast-paced and entrepreneurial environment with flexibility to adapt to constant changing requirements
Strong learning skills
Strong communication skills
Proficient computer skills and a comfort learning new applications
Experience in motorcycle parts & accessories sales
About 10 Cycles: At 10 Cycles we are powersports enthusiasts, and we are excited to help you experience the fun and adventure that a quality KTM can bring into your life! We are a powersports dealership serving the Charlotte Metro area, offering the best in new and pre-owned motorcycles and other powersports vehicles. Our friendly and knowledgeable sales, financing, service, and parts departments are ready to offer outstanding service at every point, from assisting while you’re making your choice to ongoing maintenance and customization. At 10 Cycles, we value the opportunity to create a long-term relationship with our customers, and we do that by making sure to exceed your expectations.
Check out www. http://www.10CyclesUSA.com to learn more about our company.
Candidates may be required to organize reference calls with recent managers. Confidentiality will be respected.
10 Cycles is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Job Type: Full-time
About 10 Cycles, LLC
Factory Authorized Franchise Dealer for KTM, Husqvarna, and WP Suspension