Sales Associate

Overview

Who is 10 Cycles?

10 Cycles is an independently owned and operated powersports and E-bike dealership in Matthews, North Carolina. Our name comes from the shop’s owner, Justin Brayton, who races the number 10 motorcycle in professional motocross and supercross throughout the world. At 10 Cycles, we carry a variety of brands including KTM, Husqvarna, GASGAS, Honda (soon), Specialized Bicycles, STACYC, and Onewheel, among others. We are powersports and bicycle enthusiasts and there’s nothing we enjoy more than helping others find the kind of fun, adventure and freedom that a motorcycle or E-Bike can bring. We strive for an authentic and enjoyable culture that fosters creativity and autonomy.

Principal Duties

·       Greet customers and discover their needs
·       Explain features and demonstrate operation of vehicles in the showroom or on demonstration rides
·       Suggest optional equipment and upgrades to customers
·       Compute and quote sales price including tax, trade-in allowance, and any discounts
·       Complete paperwork accompanying vehicle sales including, but not limited to, preparing sales slips or sales contracts
·       Arrange for delivery and registration of vehicle
·       Research availability of models and optional equipment
·       Meet dealership sales goals
·       Engage in business development
·       Address customer concerns
·       Maintain CSI at or above company standards
·       Maintain an organized, clean, and safe work area
·       Participate in required training
·       Record all hours worked accurately in company timekeeping system
·       Observe all federal, state, local and company safety rules and regulations in the performance of duties
·       Demonstrate the company’s core values
·       Follow company policies and procedures
·       Other duties as assigned

Qualifications, Skills & Experience:

·       Experience in motorcycle sales preferred
·       Excellent written and oral communication skills
·       Enjoy interacting with others
·       Interpersonal diplomacy – handling difficult or sensitive issues with respect, tact and professionalism
·       Personal effectiveness – demonstrate initiative, self-confidence, resiliency and a willingness to take responsibility
·       Ability to work well with a team and contribute positively to the company culture
·       Basic computer skills and ability to learn new software
·       Familiar with product lines sold in dealership
·       Basic and intermediate level math competency
·       Ability to effectively present information in one-on-one and small group situations to customers and other employees
·       Ability to work in a fast-paced and entrepreneurial environment with flexibility to adapt to constant changing requirements
·       Strong learning skills
·       Must be able to lift up to 50 pounds
·       Must be able to stand for long periods of time
·       Attention to detail

What We’ll Provide

Competitive pay
Paid time off for full time employees
Shop and industry discounts
Great company culture in a fun industry
Access to demo E-bikes and motorcycles

Other Duties:

Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time.

10 Cycles is an equal opportunity employer. 10 Cycles does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

If you think you would be a good fit, we’d love to hear from you!