Overview

WORK IN AN INDUSTRY YOU LOVE! MULTIPLE SERVICE POSITIONS OPEN!

Cycle Center and BMW Motorcycles of Denton is looking to fill an open position for a knowledgeable power sports enthusiast. Must love motorcycles, side by sides, and ATVs. Our service department is busy year round in one of the largest motorcycle and UTV markets in the country. With the explosion of new powersport owners in the last two years the demand for experienced service personnel has never been higher.

Cycle Center of Denton is a multi line dealer for Polaris, Honda, Kawasaki, Suzuki, BMW, KTM, Slingshot, CF Moto, and Victory. Successful candidates will have experience and knowledge of off road vehicles and on-road motorcycles. A strong technical background is preferred as position requires expert communication with customers.

Responsibilities include:

-Check in customers for service
-Perform vehicle walk around and document customer concerns and symptoms
-Accurately create electronic repair orders for technicians and look up required parts utilizing multiple electronic parts catalogs
-Maintain daily phone contact with all customer with open repair orders
-Communicate with OEM manufacturers for warranty request and information
-Sell service estimates and recommendation to customers
-Cashier and invoice repair orders

Qualifications

-Must be knowledgeable of technical aspects to properly explain repairs to customer and manufacturers
-Must be detail oriented person capable of handling multiple cases at a time
-Previous parts or service experience in the powersport industry is REQUIRED
-Computer proficiency with office suite and email required
-Must be 18+ with a clean driving record
-Deadline and detail-oriented with ability to work in fast paced environment
-Must have valid motorcycle license and ability to operate multiple makes and models
-Must be able to pass background check and be registered as State Safety Inspector

Base Pay Plan + Commissions + Bonuses